Embraer Roundtable: Elevating Customer Experience: The Power of Digital Transformation in Aviation
Description
The aviation industry, a highly competitive and dynamic sector, is constantly seeking to innovate and deliver an increasingly personalized and efficient customer experience.
Digital transformation leverages OEM process integration, operational optimization, and the creation of new ways to interact with suppliers and customers.
In this roundtable, we will explore how the digital transformation enhances operational readiness and parts availability, reducing parts repair cycle, ensuring an efficient repair management and SLA compliance at competitive costs and elevating customer experience.
This interactive roundtable discussion will see the Embraer team, led by Materials Senior Manager, Bruno Leite, guide attendees in collaborative discussions. Attendees will be invited to share, debate and discuss key challenges faced in Digital Transformation. After the discussion, there will be the opportunity for a roundup and conclusions.